If you are not completely satisfied with your purchase from ubizfloral.com, you may return any unused merchandise with the original hangtags attached, for a prompt refund within 30 days of receipt of the item. Please email us at : info@ubizfloral.com to start the return process.

• Final Sale items cannot be returned.
• Original shipping charges will not be refunded.
• Ubizfloral.com is not responsible for return shipping charges.

Order cancellation:
Please apply to cancel order within 3 hours after your purchase, if over 3 hours, we will charge 5% of order amount for processing fee, and then return order balance amount.