UBIZ Floral is devoted to offering a safe and convenient platform for consumers, we clearly know that it is important to protect our customers’ private information while they become our membership and purchased our products. therefore, we would like to describe what information we collect from our website users and how we use it.
When you purchase products through our website, we collect your name and shipping address, as well as phone number and email address. All of these pieces of information are necessary to ship your order. We do not share any of your contact information with anybody other than our third-party order fulfillment vendors. We retain your shipping details and order history to enable us to provide you with future customer services like returns and warranty replacements. If you create a ubizfloral.com account we store your account password, which you can reset or change at any time. Your password is only accessible by you and never by UBIZ Floral employees or third parties.
UBIZ Floral does not collect or store credit card information provided when making a purchase on our website. All credit card transactions are handled by our third-party payment gateways and merchant services.
We use a third-party service to host and manage our Support Center and Contact Us form. When you fill out the Contact Us form or email firstname.lastname@example.org, our support service retains all of the information you provided, including your name and email. This information enables our support team to see a history of your support inquiries and provide you with the best possible service. Your customer service history is only accessible by the UBIZ Floral Customer Service team.
If you sign up or opt in to the UBIZ Floral Newsletter we will collect your name and email address for the purposes of sending you occasional updates about our company. We will never share or sell this information to anybody without your consent, and you can unsubscribe at any time.
UBIZ Floral takes security seriously and cares about the integrity of your personal information. We use commercially reasonable physical, administrative, and technological methods to transmit and store your data in a secure, encrypted manner. However, UBIZ Floral cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.